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Etiquette & taboos

Etiquette & taboos

Understanding local customs is where a journey begins. Find the topics that matter to you and feel at ease wherever you go.

Japan · Kumamoto

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3 rules found

Cultural sensitivitiesEveryday mannersCountry-wide guidance · 日本

Take off your shoes when you see a genkan (entrance step)

Do

  • Take off your shoes at the entrance of homes, some restaurants, temples and hot-spring facilities
  • If unsure, look for a shoe rack or slippers at the entrance

Don’t

  • Stepping onto tatami or indoor wooden floors in shoes

It is seen as very rude.

Verified Oct 19, 2026Source: JNTO: Japanese etiquette

Cultural sensitivitiesPublic transportCountry-wide guidance · 日本

No phone calls on trains and the shinkansen; queue to board

Do

  • Put your phone on silent; on the shinkansen, take calls in the area between carriages
  • Queue at the marked spots on either side of the train door, and let people off before you get on
  • Give priority seats to older people, pregnant women and passengers with limited mobility

Don’t

  • Talking on the phone or playing sound aloud in the train

Not illegal, but you will get looks and a reminder from the conductor.

Verified Oct 19, 2026Source: JNTO: Japanese etiquette

Local customsTippingCountry-wide guidance · 日本

There is no tipping in Japan

Do

  • Say thank you with 'arigatō gozaimashita'

Don’t

  • Pressing loose change on staff

Japan is a no-tipping country and bills usually include service; if you press a tip on staff, some will politely refuse.

Verified Oct 19, 2026Source: JNTO: Japanese table manners